Shipping & Returns
Shipping Policy
We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.
Orders are subject to verification and approval before shipping and may take several days to process. While we will do all we can to ensure your order is delivered on time, Sweetie Couture cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates. Once your order has shipped, you will receive a Shipping Confirmation email.
Return & Exchange Policy
Return or exchange any unused or defective merchandise by mail. Returns made within 30 days of the order delivery date will be issued a refund to the original form of payment. Returns made after 30 days of the order delivery date will be refunded via an emailed Sweeti(e) credit. A restocking fee will be deducted from your refund for most mailed returns. Please note, some items are final sale and cannot be returned or exchanged. This includes custom orders and sale items.